The process to open an account is straightforward and starts by clicking this link.

• All you need to open an account is a valid passport.  

• If you are a non-Irish national, you will also be asked to provide proof of your address before the account can be opened.  

• In some circumstances we may request further documentation to evidence the source of the funds that make up your deposit or to support a claim for DIRT exemption.

Yes, there is no limit to the number of savings accounts that you can hold with MoCo.

The current minimum savings amount is €1. 

Once you have opened a savings account with MoCo, there are two ways to transfer money to your account: 

1. You can make an electronic funds transfer to your MoCo savings account from another account by using the unique IBAN for your MoCo savings account (this can be found by selecting the ‘My Accounts’ page in the MoCo Savings Hub. Your account details, including the IBAN for each savings account you hold with MoCo, are available here).
2. You can log on to the MoCo Savings hub and use the [Make a Lodgement] link to transfer money from an account with one of the specified banks to your MoCo savings account.  This process can be completed in seconds. If using this service on your mobile, please ensure that popup screens are enabled so that the service can operate correctly.

• The process to transfer money to your MoCo savings account is normally completed within one working day (if processed on a bank working day) but can take up to two working days.  
• If this is the case and the money has not appeared in your MoCo Savings account within two working days, please contact us using this link specifying the date and amount of transfer. 

• The process to transfer money from your MoCo savings account is normally completed within one working day (if processed on a bank working day) but can take up to two working days. 
• If the money has not appeared in your reference account within two working days, please contact us using this link specifying the date and amount of transfer. 

You can view your balance and generate a transaction statement in the MoCo Savings Hub via this link.

The current rate of interest payable new Savings accounts can be found here.

Yes, we are obliged to deduct deposit interest retention tax (DIRT) from interest earned on your savings.  There are some exemptions where deduction of DIRT is not required and further details on these exemptions can be found here.

You can login to the MoCo Savings Hub via this link. Once you have logged in you can send a secure message to us. We will review your query and respond as soon as possible. You will receive an email notification advising you once we have responded. You can then access our response in the MoCo Savings Hub.

Making a withdrawal from your savings account is straightforward.  Just log in to the MoCo Savings Hub and select the withdraw funds option.

Your MoCo savings account is an instant access account meaning that you can withdraw your money at any time (subject to normal payment processing timelines).

MoCo is member of a statutory deposit guarantee scheme, the Austrian "Einlagensicherung AUSTRIA Ges.m.b.H”. Subject to certain exemptions, the funds in your savings account are guaranteed up to €100,000 by the Austrian Government pursuant to the Austrian Deposit Guarantee Scheme.

You need to be over 18 years old, resident in Ireland and not be a citizen of the United States.

For reasons related to tax reporting and data sharing, MoCo currently only offers accounts to individuals who are resident in the Republic of Ireland and not a citizen of the United States of America.

No, you will not be charged any fees for opening or holding a MoCo savings account.

We are unable to facilitate the opening of joint savings accounts.

You can generate a transaction statement for the required period by accessing the MoCo Savings hub and following the on-screen guidance.

You can change your reference bank account by logging into the MoCo Savings Hub via this link. In the menu on the left-hand side of the page, select ‘Reference Account’. Once you have done this, select the edit button at the top right of the screen. You can then simply enter the new account details and save these. You will be asked to verify your identity when saving changes to your reference account. 

We are unable to facilitate money transfers to your account using either direct debit or standing order facilities.   

There are two easy options for transferring money to your account: 

1. You can make an electronic funds transfer to your MoCo savings account from another account by using the unique IBAN for your MoCo savings account (this can be found by selecting the ‘My Accounts’ page in the MoCo Savings Hub. Your account details, including the IBAN for each savings account you hold with MoCo, are available here).

2. You can log on to the MoCo Savings hub and use the [Make a Lodgement] link to transfer money from an account with one of the specified banks to your MoCo savings account.  This process can be completed in seconds.  

You can close your account in the MoCo Savings Hub by using this link. Once you have logged in, select the 3 dots on the right-hand side of the screen. One of the options presented to you is ‘Close Account’. Once you select and confirm this action, the remaining cash balance in your account will be transferred to your reference bank account and your account will be closed within 7 days.

You can amend your name by logging into the MoCo Savings Hub, accessed through this link. Once logged in, select ‘Personal Details’ from the menu on the left-hand side. On the right-hand side  select ‘Edit name or phone number’. Once you have clicked on this button you will be able to amend your details. Please note that for name changes you will be asked to upload proof (marriage certificate, decree of divorce, or deed poll) of your name change.

No, we will calculate and pay any DIRT that is due on your behalf.

Please see the response in Question 1 above for details of how to start the process of opening a Savings account with MoCo. 

We understand that circumstances can arise at times, for varying reasons, where individuals can require extra support in understanding, managing or making decisions on their finances.     

 If you or someone you know requires additional assistance in:   

• Managing accounts or payments;   

• Understanding information relating to accounts;   

• Accessing accounts;   

• Comprehending the options or financial choices available to them; or   

• Financial decision-making.

Please contact us on savings@moco.ie, or (01) 5752805, and we will offer guidance and support to ensure your best interests are secured.

For additional external support and information, the Decision Support Service is an independent organisation which promotes the rights and interest of people who may need support with decision-making.