Information on Compliance with the Accessibility Act (Accessibility Statement)

All people should be able to use products and services without restrictions, including via digital channels (e.g., online banking, websites, self-service devices). This is referred to as "accessible use." The regulations for this are laid out in a law. In Austria, the law is called the Accessibility Act and is abbreviated as BaFG.

We are committed to making our websites accessible.

We aim to ensure that all our products and services falling within the scope of the law are accessible.

Accessibility Requirements

We follow the specifications of EN 301 549 (European Standard on accessibility requirements for ICT products and services). We also take into account the guidelines of the World Wide Web Consortium (W3C). These are also known as the "Web Content Accessibility Guidelines," or WCAG for short.

Accessibility Requirements for Our Digital Channels

Multisensory Information Delivery

  • Written Content: Information is provided in text format.
  • Readable Content: Content is designed to be compatible with screen reader software.

Clear Presentation of Information

  • Simple Presentation: Information is presented clearly and in an easy-to-understand manner.
  • Accessible Texts: Texts are written in a way that is understandable for as many people as possible, including those with disabilities.
  • High Contrast According to WCAG Guidelines: Visual content uses sufficient color contrast to ensure readability for users with visual impairments.

Perceivable Presentation for Users

  • Appropriate Font Size: Font sizes are large enough to be easily readable.
  • Readable Content: Content is compatible with technologies that read text aloud.
  • High Contrast According to WCAG Guidelines: Visual content is designed to be distinguishable even for users with color vision deficiencies.

Information Content in Assistive Text Formats

  • Structured and Readable Content (Alternative Texts, Semantic HTML): Text and HTML are formatted so that assistive technologies can interpret them efficiently.
  • Responsive Design for Magnification Software and High Contrast: Websites adapt to different screen sizes and support the use of magnification software.
  • Support Through Screen Readers, Tools, and Plugins: Tools that enlarge text, increase contrast, or adjust letter spacing are provided.

Presentation of Information

  • Font, Size, and Contrast for Improved Readability: Informational text uses a readable font size and type with sufficient spacing between letters, lines, and elements. It has sufficient contrast and is adjustable in size.

Alternative Content for Non-Text Elements

  • Descriptive Text Alternatives for Images and Graphics: Images and graphics are provided with descriptions that clearly convey their content and purpose.
  • Structured Information: Information is well-organized to facilitate navigation and understanding.
  • Proper Headings, Bullet Lists, Logical Groupings in Forms: Categorization and grouped content make browsing and navigating easier.

Consistent Provision of Electronic Information for Services

  • Keyboard Operability: All functions on our websites are, wherever possible, operable via keyboard to support people with mobility impairments.
  • Differentiation of Information: Information is clearly distinguishable, e.g., by having links read aloud.
  • Skip Links: Navigation and content can be accessed directly via specific tags, enhancing user-friendliness.

We last updated this statement on June 27, 2025.